Nimble Merch stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 7 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Nimble Merch products are made-to-order with the best quality materials possible using our state-of-the-art digital and analog printing and embroidery equipment.

Nimble Merch takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images. (what you see is what will print)
• Design errors introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.
• Errors in garment selection by the customer such as color or material.
• Slight variations in dye color of garments from manufacturers. 

Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, Nimble Merch does not proof documents created by its customers prior to processing.